Citizenship and Immigration Services Ombudsman: January Contreras
January Contreras was appointed as the Citizenship and Immigration Services (CIS) Ombudsman for the Department of Homeland Security on November 23, 2009. In this role she leads the Office of the CIS Ombudsman in its efforts to interact with the public and employers to enhance the effective delivery of citizenship and immigration services. Primary efforts include helping to resolve obstacles to accessing services, identifying areas in need of improvement, and recommending solutions to improve services.
RAD~I have used the office of the Ombudsman before to assist my clients...I recommend them.
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