Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Friday, April 16, 2010

Tell USCIS what you think - new immigration survey open until April 29

Have a suggestion on what US Citizenship & Immigration Services could improve? I know I did. It takes five minutes...it's even easier than the Census.

Click on the title or this link:

http://www.surveymonkey.com/s/6N2T3BQ

Wednesday, September 16, 2009

Deja vu all over again

Back to the Asylum office today at 9:15 (traffic was even worse today) It is now two hours since our scheduled appointment ... People have come in and left while we wait. This sort of thing gets old quick. I am thinking of starting a petition to have the second "S" stricken from USCIS. The one that supposedly stands for "Services".

Tuesday, August 11, 2009

Want another way to check the status of your immigration case?

This entry links to a USCIS communication to help improve customer service. The link is actually to ILW.com because the communication is easier to find there than on USCIS.gov.

At any rate you can see the steps that are required to make an inquiry on your case -- if it has gone beyond normal processing times.


http://www.ilw.com/immigdaily/news/2009,0812-casestatus.pdf